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Refund policy

Refund Policy

Effective Date: July 12, 2026

Welcome to Stylefy. Your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to make the return and refund process as simple as possible.

Returns

You can request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, unwashed, and in its original condition.

  • All original tags, labels, and packaging must be attached.

  • The product must not have any stains, odors, or signs of use.

  • Proof of purchase or your order number is required.

Items Not Eligible for Return

The following items cannot be returned or refunded:

  • Sale or clearance items.

  • Gift cards.

  • Customized or personalized products.

  • Products damaged due to improper use or washing.

  • Items returned without original tags or packaging.

Refund Process

Once your returned item is received and inspected, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within 5-7 business days. Depending on your bank or payment provider, it may take a few additional days for the amount to reflect in your account.

Exchanges

If you receive the wrong size, a damaged product, or an incorrect item, you may request an exchange within 7 days of delivery, subject to product availability.

Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. We will resolve the issue as quickly as possible.

Return Shipping

  • If the return is due to our mistake (wrong, defective, or damaged item), Stylefy will bear the return shipping cost.

  • If the return is due to a change of mind or an incorrect size selected by the customer, the return shipping charges may be the customer’s responsibility.

Order Cancellation

Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled. However, you may request a return after delivery if your order meets our return eligibility criteria.

Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Stylefy Customer Support

Email: support@stylefy.in

Phone: +91 6376850002

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)